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Privacy Policy for supar baje Accounts

We collect and process your account information, payment details and device data when you use our platform. This policy explains what we gather, why we need it, how we protect it, and the rights you hold over your personal information in eligible regions.

Account data protectionPayment information handlingCookie usage disclosureUser rights explainedContact path for requests
supar baje Privacy Policy for supar baje Accounts
DATA SAFEGUARDS

How We Protect Your Information

We encrypt your password and payment data using industry-standard protocols so sensitive details never sit in plain text. Our servers log access attempts and flag unusual login patterns—multiple failed attempts or logins from new devices trigger verification steps. We separate your wallet balance from transaction logs so a single database query cannot expose your full financial history. Cookie lifetimes are capped so session tokens expire after inactivity, forcing a fresh login. If you close your account, we anonymise your play history and delete identifiable profile fields once the mandatory retention period ends, keeping only aggregate statistics that cannot be traced back to you.

Encrypted Storage

Passwords are hashed with salt, and payment references are encrypted at rest. We never store your bKash, Nagad or Rocket PIN, and our database admins cannot retrieve your plaintext password even if they try.

Session Management

Each login creates a unique session token stored in a secure cookie. Tokens expire after thirty minutes of inactivity or when you log out, so even if someone gains access to your device later, they cannot reuse an old session.

Access Logging

Every deposit, withdrawal and profile edit is timestamped with your IP and device fingerprint. If we detect a login from a new location or device, we send a verification code to your registered phone before granting access.

Data Retention Limits

We keep transaction records for the period required by financial regulation, typically three years, then delete them. Marketing preferences and play history are removed within ninety days of account closure unless a dispute or regulatory hold requires longer retention.

PRIVACY QUESTIONS

How to Reach Us About Your Data

If you have questions about what data we hold, want to update your details, or need to submit a deletion request, our account support team handles every privacy inquiry. Reach us through live chat for immediate answers during business hours, send an email for detailed requests that need documentation, or check the account privacy section in your profile settings to review what information we store and make direct edits where the platform allows.

Live Chat Support Open the chat widget in the bottom corner of any page while logged in. Our team answers privacy questions, walks you through data requests, and explains what information your account holds and why we need it.
Email Inquiry Send your data request or privacy question to the support email listed in your account dashboard. Include your registered phone number so we can verify your identity before sharing account details or processing changes.
Account Privacy Settings Log in and navigate to profile settings, then select the privacy tab. You can review stored data, toggle marketing permissions, download a copy of your transaction history, and submit a formal deletion request directly from that page.

Privacy Policy FAQ

We collect your email, phone number, account name and password during registration. When you deposit via bKash, Nagad or Rocket, we log your wallet identifier and transaction reference to credit your balance and resolve disputes.

Yes. Log in, go to profile settings and select the privacy tab. You can download a report showing your registration details, transaction history, device log and marketing preferences. Email support if you need records older than the dashboard shows.

Submit a deletion request through the privacy tab in your account settings or email support with your registered phone number. We close the account immediately and delete profile data after the mandatory financial retention period, usually ninety days.

We share transaction details with payment processors—bKash, Nagad, Rocket—only to complete deposits and withdrawals. We do not sell your data to advertisers or marketing platforms. Game studios see anonymous session tokens, not your name or contact details.

We use session cookies to keep you logged in, preference cookies to remember language and display settings, and analytics cookies to track page visits. You can block non-essential cookies in your browser, though this may log you out between pages.

We retain payment logs and withdrawal records for three years to meet financial record-keeping obligations and resolve chargebacks. After that period, we delete the records. Play history and marketing data are removed within ninety days of closure.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.